Privacy Policy

Last updated: July 20, 2026

Hair Excellence operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Hair Excellence is powered by Shopify, which enables us to deliver these Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs matters relating to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you understand how your information is collected, used, and disclosed as described here.

Personal Information We Collect

We collect or process the following categories of personal information, depending on how you interact with the Services:

• Contact details: name, billing/shipping address, phone number, email

• Financial information: payment card details, transaction data, payment confirmations

• Account information: username, password, preferences, settings

• Transaction information: items viewed, carted, wishlisted, purchased, returned, or exchanged

• Communications: information shared when contacting customer support

• Device information: IP address, browser type, network data, unique identifiers

• Usage information: how and when you interact with the Services

Sources of Personal Information

• Directly from you (account creation, purchases, communications)

• Automatically through the Services (cookies, device data)

• From service providers who process data on our behalf

• From partners or other third parties

How We Use Your Information

• Provide, tailor, and improve the Services (order processing, account management, personalized recommendations)

• Marketing and advertising (promotional emails, targeted ads)

• Security and fraud prevention (account authentication, fraud detection)

• Communicating with you (customer support, service updates)

• Legal compliance (responding to law enforcement or regulatory requests)

How We Disclose Personal Information

We may share personal information with:

• Shopify and other vendors performing services on our behalf (payment processing, analytics, fulfillment)

• Marketing and business partners for advertising purposes

• Third parties at your direction or consent

• Affiliates within our corporate group

• Parties involved in mergers, acquisitions, or legal proceedings

Google API Services User Data Policy

HairExcellenceAutomationEngine integrates with Google API Services to power automated workflows, including content generation, scheduling, and approval processes. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

• We only request access to Google user data that is necessary to operate the features of HairExcellenceAutomationEngine (e.g., Google Sheets integration for content workflows).

• We do not use Google user data for serving advertisements.

• We do not sell Google user data to third parties.

• We do not allow humans to read Google user data unless we have your affirmative consent, it's necessary for security purposes, to comply with applicable law, or the use is limited to internal operations and has been disclosed in this policy.

• Any Google user data accessed through HairExcellenceAutomationEngine is stored securely and retained only as long as necessary to provide the requested functionality.

• You may revoke HairExcellenceAutomationEngine's access to your Google account data at any time via your Google Security Settings.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Your information may be shared with Shopify and third parties in different jurisdictions. Learn more via the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may link to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies independently.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. Parents or guardians may contact us to request deletion of a child's data.

Security and Retention

We implement reasonable security measures but cannot guarantee complete security. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights and Choices

Depending on your location, you may have rights to:

• Access or know what personal information we hold

• Delete your personal information

• Correct inaccurate information

• Receive a portable copy of your data

• Opt out of sale/sharing for targeted advertising via our opt-out page

• Manage communication preferences via unsubscribe links

EU/UK residents also have rights to object to or restrict processing, and to withdraw consent.

Complaints

Contact us with any concerns about our data practices. EEA residents may also lodge complaints with their local data protection authority.

International Transfers

We may transfer, store, and process your data outside your country of residence, relying on recognized transfer mechanisms such as Standard Contractual Clauses where required.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated "Last updated" date.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: support@hairexcellence.com
Address: Hair Excellence, Shop No 3A FF, Faridabad, HR, 121101, IN

For applicable data protection laws, Hair Excellence is the data controller of your personal information.